Make sure the "From" email (HESK settings > General tab) is set to the SMTP email address and that the "From" name is NOT set to an email address. ) to authenticate to O365 SSL/TLS You need to enable and use SSL/TLS on the device. Another option to consider when setting up devices and LOB applications to send email messages is to use direct SMTP send. Passwords are CaSe SeNSiTiVe.ĥ54 5.2.0 :SendAsDeniedException.MapiExceptionSendAsDenied The three requirements are as follows: SMTP Server You need to set the printer’s SMTP server to Email Account Set the email address as something from your domain, you need an account that has a valid mailbox (e.g. Double-check both the username and password.
Office365 doesn't recognize your username or your password is incorrect. Password error: Logon failure: unknown user name or bad password. This usually means required ports are blocked on your server in the firewall.Ĭontact your hosting company to verify and ask them to unblock required ports (587, 995 and/or 993) to allow TCP connections. Testing connection, this can take a while. To fetch mail from Office365 server using IMAP protocol instead, enter these details: To fetch mail from Office365 server enter these details: This MX record can be used as an smtp relay on your MFD for scan to e-mail purposes. Office365 uses a DNS MX record to route your e-mail to the server responsible for accepting e-mail for your domain. "From" name in HESK settings (General tab) is NOT set to an email address - Microsoft security policies will reject sending emails if the From name is an email address Once you have linked your Microsoft 365 account to the FortiMail unit, you will enable and configure real-time scanning. If you are an Office 365 customer you can use their services to configure your device for scan to e-mail."From" email in HESK settings (General tab) is set to your Office365 email address.To send emails using Office365 server enter these details: You can configure this by running the below command in PowerShell on the scanning server.Here are the correct settings you should use to connect HESK to
See if this solution works for you by signing up for a 7 day free trial. Note: If you do not know the IP Address of the printer you can print a System Configuration Report of speak with your System. The CentreWare Internet Services (CWIS) window will be displayed. From a computer, open a web browser: Enter the IP Address of the printer in the Address field, press enter. If anyone has one of these canons and uses with office 365 id love to hear from you. Configure Scan to E-mail Using Office 365.
This document assumes that an email account has been configured and tested usin g the same authentication information that will be used on the scan. The easiest way to configure the unit is using the web interface, which is what will be discussed here.
Scanning personal Office 365 accounts that are not linked to an organization is not supported. How to set up a multifunction device or application to.